top of page

Reasons Why Managed IT Support Teams Outperform In-house Technicians

Every business normally wants to have an in-house IT team that can be approached to solve a variety of issues in the company. This team should be responsible for laying new telecommunication networks as well as troubleshoot problems that occur to the infrastructure. After all, your business needs a team that is always capable of responding quick enough should there be a problem with the computers and communication systems.


If you are dealing with a big company, then in-house IT services and professionals are a must since mishaps are bound to happen on the networks as well as the hardware time and again. However, the same cannot be said of small and medium enterprises. Having an in-house staff will mean that you have to spend on IT whether the networks are in good shape or not. On the other hand, you might just get an IT support team that will only respond to problems, fix them, and leave. This will cost you way less than creating a complete IT department.


Leading managed IT service providers normally get to perform a wide range of activities hence keep in touch with the latest technologies and processes. Since their work involves dealing with all kinds of companies, some small, others large, they are knowledgeable in a wide range of activities and will advise you on the best possible IT solutions needed for your business. They have all the tools of work ready at their disposal hence you won't have to spend even more on equipment just to fix a particular problem. Learn more about password strength test at this link.


Creating an IT department needs you to focus on building a team and getting the right tools for them to work with. However, your expenditure doesn't end there. You will have to train the staff for them to be able to use the newest versions of those tools and this will continue to cost you thousands of dollars for quite some time before they are ready to begin working. Furthermore, you will have to pay the entire staff whether there is work to be done or there isn't any work. 


If you think you are not able to afford the costs of having a fully functional IT department but you still need to have a couple of in-house staff, then you have the two work together. The in-house staff will deal with what they are capable of accomplishing while the managed services team will handle all the other aspects. This will enable your business to run without any problems since every aspect has a team dedicated to fixing it.

Visit http://www.huffingtonpost.com/nancy-c-sabino/doctors-why-managed-servi_b_9276172.html for more info.

bottom of page